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Job Photographs

  • A woman is sitting at a desk, using a telephone.  There is a diary open on the desk.

    Talking to a client to identify their training needs.

  • A woman is sitting at a desk, using a computer.

    Preparing training materials on the computer.

  • Five people, wearing dark suits, are sitting around a small, round table.  They are talking.

    Carrying out induction training for new members of staff.

  • A woman is standing at the front of a room.  Three other people are sitting at desks in front of her.

    Presentation skills are important.

  • Two women are sitting at a desk, talking.  There is a computer on the desk, and various paper documents.

    Some training sessions are one-to-one.

  • A woman is standing at the front of a room.  Four other people are at the back of the room.  One of them is standing, recording what the woman is saying.

    Recording a training course participant for a later feedback session.

  • Training Officer

Training Manager

Introduction

Training officers identify staff training needs, as well as plan and organise suitable training programmes.

Also known as

  • Training and Development Manager

Work Activities

As a Training Manager, you will carefully assess your organisation in order to identify possible training needs; you will then plan and organise training programmes to address these needs.

You will match the skills, abilities and ambitions of employees with your organisation's present and future staffing requirements. You might do this through job analysis, appraisal schemes or consultation with staff and Managers. This process is called a skills-gap analysis.

Once you have identified training needs, you will work out the most cost-effective and appropriate way to meet them.

You will need to negotiate with training providers so you can then select the most suitable training programme. This could be in the form of seminars, workshops, work shadowing or online learning. As a Training Manager, you will be responsible for planning and keeping to a budget which has been allocated for training and resources.

You will monitor training programmes while they are in progress and evaluate them by asking the trainees for their views. Training could take place within the company, at a training centre or on-the-job.

Trainees can include school leavers starting their first job, apprentices, graduates needing specialist training, or experienced employees being prepared for managerial roles.

As a Training Manager, you will often be involved in planning programmes to help staff to develop and expand their range of skills or to learn how to use new equipment. As a result, you will need to keep up to date with the latest training methods and courses.

Usually you won't provide the actual training youself; this could be the job of a Supervisor or Trainer. You might might, however, produce training materials for in-house courses.

You might work as part of a training and development team, possibly under the supervision of the HR Manager, or HR Business Partner.

Being able to read, write and speak Welsh may be an advantage when you’re looking for work in Wales.

Personal Qualities and Skills

To become a Training Manager, you'll need:

  • communication skills, including the ability to explain things clearly
  • public speaking skills if you deliver training yourself
  • the ability to encourage and motivate people
  • organisational ability to set objectives, meet deadlines and budgets, and plan ahead
  • a high standard of English and numeracy, including an understanding of statistics
  • ICT skills for planning and organising training programmes
  • tact and patience
  • knowledge of health and safety issues

Pay and Opportunities

Pay

The pay rates given below are approximate.

  • Starting: £22,500 - £24,000
  • With experience: £26,000 - £30,500
  • Senior Training Managers earn £33,500 - £36,500

Freelance Training Managers can earn up to around £350 a day, depending on the sector.

Hours of work

You will usually work 35-40 hours per week, Monday to Friday. However, you might need to run courses in the evenings and at weekends. This could involve nights away from home.

Where could I work?

Employers are firms in industry and commerce, training agencies, public utilities and public sector organisations such as the NHS and central and local government departments.

There are opportunities for Training Managers in towns and cities throughout the UK.

Self-employment

Training Managers can become self-employed, freelance Training Managers.

Where are vacancies advertised?

Vacancies are advertised in local/national newspapers, on recruitment and employers' websites, and on Find a Job (www.gov.uk/jobsearch).

Social media websites, such as LinkedIn, Twitter or Facebook, are a great way to network, find vacancies and get in contact with possible employers. Make sure that your profile presents you in a professional manner that will appeal to potential employers.

Take a look at our General Information Article 'Finding Work Online'.

Entry Routes and Training

Entry and training

There are a number of ways to become a Training Manager

You could start off with an Advanced or Higher Level Apprenticeship. Take a look at our information article 'Apprenticeships – How do I apply', for more details about applying for apprenticeship positions.

Alternatively, you could apply for a job as a HR or Training Assistant; it might help to get some office experience first. GCSEs in English and maths would also help. Some people move into a training role from another job within the same company.

Another option is to study a college course including business studies or business management, before applying for jobs.

If you are interested in gaining a higher education qualification, you could apply for jobs after completing a HND, foundation degree or degree in a subject such as business studies, psychology or HR management.

Training

The Chartered Institute of Personnel and Development (CIPD), offers courses at various levels, including a certificate and diploma in learning and development practice. You may be able to become a member of the CIPD, which should come in handy when you’re looking for jobs.

City & Guilds also offer a level 3 qualification in training and development. This course has a range of units, which include:

  • understanding the principles and practices of learning and development
  • identifying individual learning and development needs
  • planning and preparing specific learning and development opportunities
  • facillitating learning and development in groups
  • facillitating learning and development for individuals

Other courses could be available in your area.

Work Experience

Many Training Managers have relevant work experience. This can include work as a Training, Personnel or Human Resources Assistant, or administration work in a human resources or training department. Specialist knowledge, for example, in information technology, is an advantage.

Progression

With further training, you could apply for more senior positions and become a Training Consultant. You could move into other areas within a company: human resources management or other business-related jobs.

Some people become self-employed.

Qualifications

There are no set entry requirements, although it is an advantage to gain training qualifications such as those provided by the Chartered Institute of Personnel and Development (CIPD), as well as relevant work experience.

To get onto an Advanced or Higher Level Apprenticeship, you will usually need at least five GCSEs at A*- C or 9 - 4 , including English and maths, and possibly two A Levels.

To apply for a degree course, you will often need:

  • 3 A levels
  • 5 GCSEs at grade C/4 or above, including English and maths

Other qualifications that may be accepted as an alternative to A levels include:

  • BTEC level 3 qualification
  • the International Baccalaureate Diploma

Entry requirements for different courses and apprenticeships vary, so check course or apprenticeship information for more details.

Some universities accept the Welsh Baccalaureate as equivalent to 1 A level.

Adult Opportunities

Age limits

It is illegal for any organisation to set age limits for entry to employment, education or training, unless they can show there is a real need to have these limits.

Skills/experience

Many training officers have relevant work experience. This can include work as a training, personnel or human resources assistant, or administration work in a human resources or training department. Specialist knowledge, for example, in information technology, is an advantage.

Courses

The Chartered Institute of Personnel and Development (CIPD) offers flexible learning courses. The CIPD also works with colleges and universities to offer local courses for those already in relevant employment or related activity.

Anything else?

Consultancy and freelance work is possible for people with substantial work experience.

Further Information

Chartered Institute of Personnel and Development (CIPD)

Address: 151 The Broadway, London SW19 1JQ

Tel: 020 8612 6200

Website: www.cipd.co.uk

Personnel Today

Website: www.personneltoday.com

People Management

Publisher: Chartered Institute of Personnel and Development (CIPD)

Website: www.peoplemanagement.co.uk

Careers Wales - Welsh Apprenticeships

Tel: 0800 028 4844

Website: ams.careerswales.com/

People Exchange Cymru (PEC)

Public sector recruitment portal for Wales

Email: peopleexchangecymru@gov.wales

Website: www.peopleexchangecymru.org.uk/home

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