Television Service Engineer
Television service engineers repair television, radio, DVD/Blu-ray and hi-fi equipment. They carry out repairs at the customer's premises or in a workshop.
Also known as
- Engineer, Television Service
- Service Engineer, Television
Television service engineers repair televisions, radios, DVD/Blu-ray players and recorders, and hi-fi equipment. They work either as field engineers who visit customers' homes or business premises, or in workshops doing repairs.
Field engineers discuss the problem with the customer and inspect the equipment. They study the wiring diagrams and specifications, and then look for the fault.
They replace or remove worn or damaged parts using tools like screwdrivers and soldering gear.
They then reassemble and adjust the equipment until it works correctly and safely. When the work is complete, some television service engineers issue invoices, take payment in cash, or by credit card or cheque, and give the customer a receipt.
Field engineers can make between eight and ten calls a day; this depends on the complexity of the work and the amount of travelling involved. If the engineer cannot repair the equipment on site, they take it back to the workshop.
Workshop engineers repair appliances brought in by customers or field engineers. Their work may be complex and time-consuming. They may have to order spare parts or send the appliance back to the manufacturer.
The workshop engineer has to make sure that the equipment is working correctly and safely before returning it to the customer.
Where they work in customers' homes in the local area, the employer usually provides a car or a van.
Television service engineers must follow health and safety procedures very carefully to avoid back injuries. Special trolleys may be available to help lift bulky television sets. They must also be very aware of the dangers of electricity.
Being able to read, write and speak Welsh may be an advantage when you’re looking for work in Wales.
Personal Qualities and Skills
As a television service engineer, you need:
- Patience and a thorough, logical and methodical approach to solving problems.
- To enjoy practical work.
- To be able to use hand and power tools safely.
- The ability to understand technical drawings, circuit diagrams and service manuals.
- Number skills to make calculations and solve technical problems.
- To be polite, friendly and helpful when dealing with customers.
- Good communication skills to explain problems and repairs clearly to customers.
A current driving licence is normally required, if you need to go out and visit customers.
Pay and Opportunities
The pay rates given below are approximate.
Television service engineers earn in the range of £15,000 - £19,000 a year, rising to £20,000 - £25,000 a year, with experience. Senior positions can earn up to £35,000 a year.
Hours of work
Television service engineers usually work a 39-hour week, which may include Saturdays.
What's happening in this work area?
Demand for television service engineers is falling.
Opportunities in the industry are decreasing as it's often more economical for consumers to buy new equipment, rather than repair existing sets.
Where could I work?
Employers include small electrical retailers, television and DVD/Blu-ray rental companies, servicing companies, and large manufacturers' specialist workshops.
Opportunities for television service engineers occur in workshops in towns and cities throughout the UK.
Opportunities occur for experienced television service engineers to become self-employed.
Where are vacancies advertised?
Vacancies are advertised in local/national newspapers, at Jobcentre Plus and on the Universal Jobmatch website.
Entry Routes and Training
You can enter this career by applying directly for trainee posts.
Relevant Intermediate Level and Advanced Level Apprenticeships are available and may be offered in your area.
Training is usually on-the-job. For example, you may accompany an experienced television service engineer, watching their work closely.
Most television and DVD/Blu-ray service companies provide in-house training.
Some training courses cover new technology and models. Most manufacturers train their own staff and run courses for other companies on their own brand name goods.
You may go on an employer's training scheme with day- or block-release given for a relevant college course.
Television service engineers can progress to team leader/supervisor positions after further training and experience. Some become self-employed.
There are no formal entry requirements for this career. However, many employers or training providers prefer applicants to have at least 4 GCSEs, including English, Maths and a science, technology or engineering subject.
Training providers may ask you to take an aptitude test.
It is illegal for any organisation to set age limits for entry to employment, education or training, unless they can show there is a real need to have these limits.
People with relevant skills in electronics have an advantage.
- 24% of television service engineers are self-employed.
Professional institutionsProfessional institutions have the following roles:
- To support their members.
- To protect the public by keeping standards high in their professions.
For more information on the institution(s) relevant to this career, check out the contacts below.
Apprenticeships: Get In. Go Far
National Apprenticeship Service (NAS)
Tel: 0800 015 0400
Skills Development Scotland - Modern Apprenticeships
Tel: 0800 9178000
Skills for science, engineering and manufacturing technologies
Address: 14 Upton Road, Watford, Hertfordshire WD18 0JT
Tel: 0845 6439001
Engineering technology news
Publisher: EngineeringUK and Royal Academy of Engineering
Belfast Metropolitan College
Tel: 028 9026 5265
Publisher: Venture Marketing Group
Address: 105 West George Street, Glasgow G2 1QL
Tel: 0141 2213181
Careers Wales - Welsh Apprenticeships
Tel: 0800 028 4844