Almost every type of company needs Admin staff. From manufacturing to farms, from legal practices to insurance, retail to the armed forces. In many businesses you will have the opportunity to work in other parts of the company. This will give you the chance to increase your range of skills and knowledge. You never know where it could take you.

There are many different types of jobs in Admin and Business from those that need few
qualifications to jobs requiring a degree.

You can earn from £13,500 as an Admin Assistant right up to £180,000+ as a Company Secretary


In Admin and Business people need skills like:

  • Organisation
  • Time management
  • Communication
  • Problem Solving
  • Attention to detail
  • Customer service
  • Good telephone skills
  • General IT skills such as email, word processing, databases, spreadsheets and presentation software

Most employers will want you to have good written English or Welsh skills and Maths

Wales will need 4,300 new recruits in Admin and Business by 2022
(Working Futures,


Have you thought of temporary work? This can be a good way of getting experience and could lead to a permanent job.

Work experience in Admin and Business is a popular choice.

Vocational Studies

You can take vocational subjects at school or college.

Courses like:

  • Business Studies A level
  • Business and Administration Level 1-2

Training and Apprenticeships

Many people train through apprenticeship programmes.

Courses like:

  • Business and Administration Level 1 - 3
  • Financial Administration Level 3
  • Legal Administration Level 2-3
  • Accounting (AAT) Certificate or Diploma Level 2-4
  • Customer Service Level 2 or 3

You can even do Degree Level apprenticeships where you can do a degree whilst working.

Search for Apprenticeships Find a course

Higher Qualifications

You can also go on to study higher qualifications.

Courses like:

  • Business and Administration Level 4/5
  • Business Management BA (Hons)
  • Diploma in Management Level 4
  • Diploma in Business and Administration Management Level 5/6

Find a HE course

of Administrative Assistants work on a temporary basis
(Cascaid 2016)


Business and Administration Studies is the most popular degree choice
in the UK

(HESE, 2016)


You can work in Admin and Business in a wide range of businesses including in factories, engineering, retail, councils and the public services.

Warehouse clerks might work in manufacturing companies, warehouse and distribution firms, the health service, the armed forces, central and local government. Agricultural Administrators work on farms. Legal Practices, retailers, Insurance companies all need admin staff.

28% of businesses believe they would benefit from having more staff able to communicate in Welsh
(Welsh Government, 2014)


Admin tasks vary with the type of company you work for. You might be working in reception, organising and filing, photocopying, typing documents, helping to arrange events, doing research, answering telephone calls, diary management, arranging appointments and meetings.


Starting in an admin job can lead to further opportunities within the employer’s business. You could progress to Administration Management, Practice Manager, Company Secretary.

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