Careers in IT & Technology

Source: Career Player

More Information on the Information Communication Technology sector

Tech Future Careers

Tech future Girls


Tech City




Spotlight on

Communication Technology

Are you Tech Ready?

From updating your Facebook status, uploading photos in the Cloud or feeling secure online almost everything we do involves an Information Communication Technology (ICT) professional working behind the scene.

ICT professionals work in many different sectors such as defence, education, retail, transport, insurance and healthcare.

There are many jobs at all levels from a help desk operator or computer salesperson to a software developer or a big data engineer.

Wales will need11,000 people in the Information Technology sector by 2022
(Working Futures,

The need for Tech specialists in Wales is expected to grow by 25% between
(The Tech Partnership, 2015)
By 2019, an additional 
4.5 million
cyber security experts could be needed worldwide 
(TechDragons, 2016)

1.46 million
people are employed in digital companies in the UK
(Tech City UK, 2015)

 1 in 45 people in Wales is employed in the ICT sector 
(Welsh Government, 2015)

Wales needs more...

IT Specialist Managers, 
IT Operations Technicians, IT Engineers, 
IT User Support Technicians, Telecoms Engineers,
Programmers and Software Developers,
IT and Telecoms Professionals, 
IT Project and Programme Managers,
IT Business Analyst and System Designers, 
ICT Managers

Employment Hotspots







Rhondda Cynon Taff


















Source: Welsh Government, 2015

South Wales is one of the top 5 fastest growing clusters in the UK digital technology industry . High profile companies that employ Tech Specialists include Admiral, BBC Wales and Pinewood Studios.
(Tech City UK, 2015)

Snowdonia in North Wales is an Enterprise Zone focusing on the ICT/Digital sectors. An Enterprise Zone encourages business to set up in that area with incentives such as funding and office space to work in.


Meet the Employers

These are some of the Information Communication Technology employers in Wales:

Gaia Technologies
ICT solutions company, Bangor

Global engineering and Technology company, Llanberis 

Invertek Design
Design and Manufacturing company, Welshpool

Media producer and distributor, Llanelli

Web design and Marketing company, Conwy

ICT Solutions company, Wrexham

SONY UK Technology Centre
Variety of businesses in Digital Technology, Media and Gaming, Pencoed

Sugar Creative Studio

What can I earn?

Salaries can vary depending on your experience, the employer and where you live. Higher salaries can be awarded for more senior positions. Salaries also vary for self-employed workers.

In 2015, 1 in 7 (14%)
were self-employed in the UK
(Tech Partnership, 2016)

In Wales a Tech Specialist can
earn on average £31,100.
Tech Specialists in London can
earn £43,600
(Tech Partnership, 2015)

Job Salary range dependent on experience (£)

£14,000 - £22,000

£17,000 - £34,500

£17,000 - £35,500

£18,000 - £30,000

£18,000 - £32,000

£18,000 - £37,500

£18,000 - £37,500

£18,500 - £40,000

£20,000 - £38,000

£20,000 - £40,000

£20,000 - £52,000

£21,000 - £35,000

£22,000 - £45,000

£22,000 - £52,000

£24,000 - £46,000

£24,000 - £46,000

£24,000 - £46,000

£24,000 - £46,000

£26,000 - £55,000

£26,000 - £55,000

£26,000 - £55,000

£30,000 - £63,500

Source: CASCAID, 2015


Getting in

There are different routes into careers in Information Technology and Communication.

Here are just a few examples:

  • BTEC Level 1 for ICT Users
  • Level 2 New Media – Design and Development
  • Level 2 ICT and Software Development
  • BTEC Diploma in IT Level 3

Search for Apprenticeships Find a course

1 in 3 digital tech businesses in the UK find their talent from local Universities ’
(Tech City UK, 2016)


81% of employers
surveyed in the UK
said they’d be ‘likely’
to recruit an apprentice
in the coming years ’
(The Tech Partnership, 2015)

For more professional jobs within the sector, employers will look for a higher skill level so you may need a degree qualification:

  • BSc (Hons) Computer Game Development
  • BSc (Hons) Cyber Security Management
  • FdSc Software Engineering and Game Development
  • BSc (Hons) Computer Science
  • BSc (Hons) Artificial Intelligence
  • MSc Big Data Analytics

Try our Career Search Find a HE course

Tip! Keep up to date with what’s developing in the sector. The BBC Technology website is a great place to find out what’s going on.


Get networking!

Networking and word of mouth are particularly important in the Information Communication Technology sector. Get to know other ICT people and businesses, face-to-face, and through social media.
Build your network of contacts to sell yourself and your ideas.

Network! Network! Network!

Get experience!

Get as much work experience as you can. Lack of general work experience is one of the top 3 reasons employers give for not employing someone.

58% of those working in ICT have a Level 4 qualification or above. 
For example, a Higher National Certificate (HNC).

Skills in demand

50% of all businesses that employ tech specialists have skills gaps within their workforce. That’s 182,000 businesses across the UK.
(The Tech Partnership, 2015)

The following specialist skills are especially in demand:

  • Cyber security
  • Big data / Analytics
  • Software development
  • Mobile Computing
  • Circuit designers
  • Coding
  • Data Scientists
  • Database management
  • App development
  • Service management
  • Cloud computing
  • Key technical skills
  • Business and IT management

By 2020 there will be around 56,000 jobs in the UK in big data
(The Tech Partnership, 2015)

Big data employers state that 77% of their big data jobs were ‘very’ or ‘fairly’ difficult to fill.
(The Tech Partnership, 2015)


New in the Sector...

Technology is always changing. Here are just a few new areas that are developing within the Information Communication Technology sector:

  • Big data - Collecting large data to analyse for the benefit of businesses

  • Cloud Computing – Storing and accessing data over the internet rather than on your computer

  • Cyber Security Systems – Technology to protect data, network, programmes from attack

  • Mobile Computing – Protection of smartphones, laptops and tablets from threats and attacks

Did you know?

Females consistently achieve higher grades than males in IT related subjects, but only 16% of tech specialists are women, and only 1 in 10 are working as Programmers and Software Developers. So, what are you waiting for? Look at the exciting careers available on TechFuture Girls
(The Tech Partnership, 2016)

By 2019, 42% of large companies will be using Big Data Analytics. (The Tech Partnership, 2015)

Do I need Welsh Language skills?

If you work in Wales, being able to speak and write in both Welsh and English can give you an advantage in the workplace, particularly
if you are working in Welsh speaking areas.   

In the ICT sector

of the people who work in the Information Communication Technology workforce are Welsh speaking
(Census, 2011)


What about the future?

By 2020 the need for ICT workers in Wales is expected to grow by 1.37% a year. This is twice as fast as the average employment growth.

Fastest growing Information Communication Technology jobs in Wales, shown in percentage of growth..

 Web Designers and Developers

 IT Projects and Programme Managers

 IT Telecoms Professionals

 IT Business Analysts, Architects and Systems Designers

 ICT Managers

 IT Specialist Managers

 IT and Telecoms Directors

 Programmers and Software Developers

 IT Operations Technicians

 IT User Support Technicians

 Average overall predicted growth in Wales

Source: Working Futures 2012-2022

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