Get the skills employers want with an apprenticeship

Lloyd Price from Merthyr Tydfil chose the Apprenticeship route instead of going to university so that he could earn, learn and start on a pathway to a successful career.

Twenty-year-old Lloyd completed an Apprenticeship in Contact Centre Operations with EE and is working towards his ambition of securing a team leader post at the company. He is totally focused on helping EE achieve its goal of becoming number one for customer service.

“The Apprenticeship with EE has impacted my life in such a positive way both personally and professionally in terms of self-confidence and building successful relationships in and outside work,” said Lloyd.

“The Apprenticeship with EE has impacted my life in such a positive way”

'Best of the best'

Having successfully completed his Apprenticeship, Lloyd was selected as an ambassador to promote Apprenticeships in local schools. He is also helping EE train new apprentices after he was awarded the 'Best of the Best' award by the company.

Nicola Watkins, a team leader at the EE contact centre in Merthyr Tydfil, described Lloyd’s contribution to the company.

"His passion, determination, commitment and overall work ethic is demonstrated every day and leaves us in awe of what a difference one individual can make to any business regardless of how big or small."

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